Frequently Asked Questions
What is Sensaflora?
Sensaflora is an upcoming she-store that offers elegant gold-colored ornaments, chains, bracelets, and fragrances — designed to bring luxury and style at affordable prices.
Are Sensaflora ornaments made of real gold?
No, our ornaments are gold-colored and made from high-quality materials designed to give a premium gold look at an affordable price.
Do your products tarnish or fade?
Our ornaments come with an anti-tarnish guarantee. With proper care and storage, they retain their shine and color for a long time.
Do you accept returns?
We follow a No Return, Only Exchange policy. If you receive a damaged or defective product, you can request an exchange within 48 hours of receiving it. Proof (photo or video) is required.
How long will delivery take?
We deliver orders across India in 5–7 business days. Delivery times may vary depending on your location or courier delays.
What payment methods do you accept?
We accept secure payments through UPI and Credit/Debit Cards.
How will I know when my order is shipped?
Once your order is packed and shipped, you'll receive tracking details via message or social media.
Do you offer Cash on Delivery (COD)?
Currently, COD is not available. We offer secure prepaid payments through UPI or cards.
How can I contact Sensaflora?
You can reach us on Instagram at @sensaflora_online. Our team will be happy to assist you with any order or product queries.
Do you provide gift wrapping or special offers?
Yes! We often provide special surprise gifts and exclusive discounts on selected orders. Stay connected with us on Instagram for new offers!